Comcast Business Internet 2023 Review

Thu, Jan 26, 2023 6:51 AM

Comcast Business internet, which has been serving small and midsize businesses for a long time now, is a viable alternative to the DSL internet link that is currently pushing the workers to cram 20 pounds of data into a 5-pound tube. It may be a little more expensive than other micro-focused providers, but its dependable, fast network—not to mention a coaxial cable infrastructure that spans much of the United States—is worth considering for your growing company.

COVID-19 Update: Many small business owners are forced to operate at home more than before. In response to the outbreak, many internet service providers offered assistance.

THINGS TO KNOW ABOUT COMCAST BUSINESS INTERNET

Comcast's customer support is atrocious. It's a legend, but it's not entirely true—the majority of those complaints are directed at Xfinity's residential operation. Customer satisfaction is higher for Comcast Company. The majority of online customer reviews praise the company's internet speeds and customer service, although several negative comments criticize the company's pricing.

Comcast Business internet promotes itself as "made for business," especially small businesses, offering fast fixes to system downtime, including downtime billing credits and the previously stated money-back guarantee trial period. Comcast's overall small-business internet coverage is ranked only behind Verizon Fios (which is less commonly available) and AT&T, according to J.D. Power and Business(which is more expensive).

There's a lot to like about Comcast Business internet, even if—or maybe because—it sits somewhere between its rivals on many fronts. If it's Mbps or Gbps, speed is speed, regardless of who's delivering it.

Also, Read: DISH Business Review: Packages & Prices and more

PROS:

24/7 local support
free installation, 30-day trial
Symmetrical upload/download speeds
No data caps or throttling
Wi-Fi services included

CONS:

Limited fiber-optic availability
Higher prices than similar networks
Static IP address change
Mixed customer reviews

PROVIDES RELIABILITY AND SPEED

It is available almost everywhere even though not everyone likes to use their service.

The 800-pound gorilla with a headset that is Comcast Business's widespread availability and consistently reliable high-speed internet service is counterbalanced by an 800-pound gorilla with a headset: a chronically iffy customer service reputation. Nonetheless, Comcast Business internet is a definite startup candidate, with five service packages aimed toward small businesses and, once again, sheer ubiquity—just be prepared to pay a little more for it.

Plan : Starter Internet     
Starting price (per month):  $69.95*                 
Download speed: 25 Mbps

Plan :Business Internet 100    
Starting price (per month):  $109.90*             
Download speed:100 Mbps

Plan :Business Internet 200    
Starting price (per month):  $134.90*            
Download speed:200 Mbps    

Plan :Business Internet 300    
Starting price (per month):  $164.90*            
Download speed:300 Mbps    

Plan :Business Internet 1 Gig    
|Starting price (per month):  $499.95*            
Download speed:1 Gig    

Comcast Business uses fiber-optic links in certain areas of the country, which transmit light through glass or plastic threads rather than electromagnetic cables. Less signal loss and interference, as well as equally balanced upload and download rates, are the main benefits of fiber (more on Comcast Business fiber availability later).

INTERNET PLANS

STARTER INTERNET:

A two-employee operation's bare-bones setup. Its slow 25 Mbps connection is adequate for simple web browsing and email, but not much else. It's not a good idea to use it if you have a lot of files.

BUSINESS INTERNET 100

Good for 10-employee up and for those who conduct serious online business. The capacity can easily shoulder website hosting and cloud-based application with room for more.

BUSINESS INTERNET 300

Good for medium-to-large office with enough speed and bandwidth to handle all online activity. 

WHAT DOES THE PLAN INCLUDE?

Free professional installation with a modem (not offered by most other companies)
30-day, money-back-guaranteed trial period
Comcast Business App (iOS and Android) for managing accounts and troubleshooting internet Wi-Fi service problems
Comcast WiFi Pro for the creation and data management of separate employee and customer networks, as well as Wi-Fi hotspots
Static IP addresses for advanced functions like running web and mail servers (optional, additional charge)
Business Phone with Voice Mobility (optional, $20 additional charge)

BUNDLES AND PACKAGES

Plan: Starter Internet + 1 Voice Line  
Starting price (per month, with 2-year contract)* : $64.90*                                
Phone Features : 1 voice line    
TV Features: N/A    

Plan: Business Internet 100 + 1 Voice Line    
Starting price (per month, with 2-year contract)* : $114.85*                        
Phone Features : 1 voice line    
TV Features: N/A    

Plan: Business Internet 200 + 1 Voice Line    
Starting price (per month, with 2-year contract)* : $139.85*                        
​​​​​​​Phone Features : 1 voice line    
TV Features: N/A    

Plan: Business Internet 300 + 1 Voice Line    
​​​​​​​Starting price (per month, with 2-year contract)* : $169.85*                        
​​​​​​​Phone Features : 1 voice line    
TV Features: N/A    

Plan: Business Internet 600 + 2 Voice Lines    
​​​​​​​Starting price (per month, with 2-year contract)* : $249.80*                        
​​​​​​​Phone Features : 2 voice lines    
TV Features: N/A    

Pla : Business Internet 1 Gig + 2 Voice Lines    
​​​​​​​Starting price (per month, with 2-year contract)* : $349.80*                        
​​​​​​​Phone Features : 2 voice lines    
TV Features: N/A    

Plan: Starter Internet + 1 Voice Line + Basic TV    
​​​​​​​Starting price (per month, with 2-year contract)* : $74.85*                        
​​​​​​​Phone Features : 1 voice line    
TV Features: 10+ channels    

Plan: Business Internet 1 Gig + 2 Voice Lines + Basic TV    
​​​​​​​Starting price (per month, with 2-year contract)* : $359.75*                
​​​​​​​Phone Features : 2 voice lines    
TV Features: 10+ channels    

DIFFERENCE BETWEEN COMCAST AND XFINITY

 Xfinity is a division created by Comcast for the consumer or residential, provides TV, internet, and phone services to homes. Comcast split in 2010 to separate home and business offerings, as well as to “refresh” the cable-provider brand from decades past.

The switch to Xfinity TV and the internet was often criticized as a way for Comcast to separate itself from its famously bad customer service image, which has continued to perplex the public to this day. In addition to being the parent company of Xfinity, Comcast also operates NBCUniversal, which includes more than a dozen broadcast and cable television networks as well as television and film production studios.

INTERNET SPEED NEEDED FOR MY BUSINESS

Your business needs the best and fastest internet speed it can get but it all boils down to how much do you want to pay for it? And, how much can you afford to pay for it?

With just 35 Mbps, Comcast's Starter Internet, which costs $69.95 a month, will suffice for a pair of employees' basic online needs. For an extra $40 a month, the Business Internet 100 package boosts speed and user bandwidth, all the way up to $164.90 for Business Internet 300, which can accommodate up to and beyond 10 employees—as well as massive file transfers and heavy hosting traffic.

CONCLUSION

Comcast Business internet is a compelling choice for a small business that requires speed and reliability and is willing to pay a premium for it.

Comcast Business internet isn't the quickest or the cheapest, but it's dependable, available, and comes with a slew of extra features to sweeten the deal. Aside from the monthly fees, it's a small-business-friendly operation with space to expand (to a point). Although there are some standard service and outage issues, Comcast's reputation for poor customer service does not generally extend to its company internet division.

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