Optimum Business Internet Review: 2023

Thu, Jan 26, 2023 6:41 AM

Optimum business internet eliminates the stress of having so many options by providing four perfectly priced cable internet plans; simply choose your desired speed and get back to business as normal.

Were you ever been so overwhelmed by the sheer number of choices that you agonized for hours over a simple decision? Perhaps it happened when you were looking at endless cereal boxes at the supermarket, comparing hundreds of interest rates on a new credit card—or trying to find the best high-speed internet package for your small company.

Optimum business internet plans

Secure Internet 300    
$64.95/mo.
300 Mbps

Secure Internet 500    
$104.95/mo.
500 Mbps

Secure Internet 700    
$154.95/mo.    
700 Mbps

Secure Internet 1 Gig    
$234.95/mo.
940 Mbps

Bargain for small businesses

For business clients, there is no lack of high-speed, high-cost internet providers—so a cable internet service that charges less than $100 per month for rates over 100 Mbps is a rare find. Unfortunately, Optimum's cheap, low-cost internet is extremely limited: you can only take advantage of its speeds and prices if your company is located in specific counties in New Jersey, New York, or Connecticut.

Even, if you can take full advantage of Optimum's cable deals (and you don't have access to fiber from Optimum or another business internet provider), we suggest it.

Things to consider about Optimum

Inside an industry where secret fees flourish, Optimum tries to do the opposite: the website is more upfront about additional fees and prices than many others (not that we're looking at CenturyLink and Comcast specifically, but we are). Other providers conveniently refuse to address monthly charges and service fees until after you've placed your order. With Optimum, you can quickly find a list of monthly charges and service fees that other providers conveniently fail to discuss until after you've placed your order.

Pros:

Affordable high-speed plans from 300 Mbps to 1 Gig
30-day money-back guarantee + no cancellation fee

Cons:
Extra cost for full customer service plans
Limited availability to the NY Metro area

Affordable and Straightforward

The key selling point of Optimum is its low cost. It's not bad to pay less than $70 a month for internet speeds of up to 300 Mbps. Optimum is also efficient enough that the advertised speed is almost always met: the FCC estimates that more than 90% of Optimum customers receive median download speeds of about 95% of the advertised download speed1, which is higher than almost any other provider.

Business internet plans from Optimum are fairly basic, which can be a big benefit for customers who don't need much. Why pay for static IP addresses, cloud storage, data backup facilities, and top-tier customer support if you only need a website that lists your food truck menu?

And keep in mind that the plans you see here are the plans you'll get—which is a good thing if you're tired of sifting through hundreds of choices with speed differences of just 50 or 100 Mbps.

Free same-day tech support—but other perks cost extra

One disadvantage of Optimum is that, although its plan speeds are low, a few optional features and services will significantly increase the cost.

One disadvantage of Optimum is that, although its plan speeds are low, a few optional features and services will significantly increase the cost.

While not everyone requires add-ons such as static IP addresses, if you host your own web servers, you would require at least one. And, though Cox's business internet plans contain one free static IP address, Optimum allows you to purchase them separately. One static IP address costs $20 a month, five costs $30, and twenty-nine costs $75.

Business Premier Technical Support ($29.99 per month) and Business Premier Protection & Support ($36.99 per month) are two additional Optimum business support programs. On-demand tech support for virtually all of your technology, including smartphones and computers, is included in the first package. When your business devices break, Optimum will fix or replace them, regardless of their age or brand.

Optimum's free inclusions, on the other hand, are beneficial and should not be ignored. Optimum stands out as an inexpensive business internet solution thanks to features like McAfee® software, which protects your devices from viruses, and a same-day service guarantee—notably, the only same-day service guarantee in the ISP industry.

Conclusion

If you run a small to midsize company in the New York metropolitan area and want high-speed internet at a low price but don't need features like extreme data backup and cloud storage, Optimum has just the right amount of bang for your buck.

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