Verizon Business Internet Plans, Features, Prices and more

Thu, Jan 26, 2023 6:42 AM

Verizon is the world's second-largest telecommunications company and the market leader. The Verizon Fios subsidiary provides a fiber-optic network-based bundled internet and VoIP service. Small to mid-size companies that need call management features and multiple lines will benefit from their company's digital phone (VoIP) and internet packages.

Pros

Comes with a mobile application for Apple and Android
Boasts a built-in ChromeTM Dialer extension
Includes an automated receptionist for automated answering
Equipment costs can be paid with a payment plan

Cons

No 24/7 support
Not intended for large companies

Verizon Plans and Pricing

As opposed to other VoIP providers, Verizon provides competitive pricing. Keep in mind that a two-year deal would cost you $99, while a month-to-month plan would cost you $149.99. When you bundle Business Digital Voice VoIP with Verizon Fios, a fiber-optic internet service, you'll get the best price. Notice that the monthly rates mentioned below are for a two-year agreement.

75 Mbps Business Digital Voice

The simple Business Digital Voice kit, which costs $35 and covers all of the 30+ features, is designed for smaller companies. It supports 1 to 10 VoIP lines and includes all of the 30+ features.

75 Mbps Business Digital Voice + Fios Internet

Bundling the 75 Mbps Fios internet with the VoIP package for $84.99 saves business owners money. If you only expect 1 to 4 users and moderate downloading, this bundle is ideal. Bundling the 75 Mbps Fios internet with the VoIP package for $84.99 saves business owners money. If you only expect 1 to 4 users and moderate downloading, this bundle is ideal.

150 Mbps Business Digital Voice + Fios Internet

The 150 Mbps pack, which costs $114.99 and serves 5 to 10 users, is the perfect choice for occasional video conferencing and file sharing. All of the standard VoIP functions are available.

300 Mbps Business Digital Voice + Fios Internet

This package, which costs $189.99, is designed for 11 to 20 users. Wide data transfers between multiple devices are possible with the 300 Mbps package. You can also add Fios TV for an additional $10 a month.

500 Mbps Business Digital Voice + Fios Internet

This package, which costs $219.99, is ideal for medium-sized companies that need data backup and protection. This plan will accommodate up to 20 users.

940 Mbps Business Digital Voice + Fios Internet

This is Verizon's cheapest plan, with a download speed of 940 Mbps for $219.99. It's ideal for quick downloads and delivering lightning-fast service to customers. You get all of the features of the 500 Mbps plan plus additional bandwidth.

Features and Functionality

Over 30 powerful calling features are included in Verizon's Business Digital Voice, including an auto-attendant, hunt party, push to chat, personal phone directly, and do not interrupt. What is the significance of each of these characteristics?

Do not disturb
Do not disturb is a must-have when you don't want to be disturbed. When you're in the middle of a meeting, don't let your phone ring.

Other than that, there aren't many features that really distinguish Verizon's Digital Voice service from the competition. These valuable tools are a must-have for every company:

Mobile application
With the Android or Apple mobile apps, you can take business calls on the go. This is included in all of the packages.

Voicemail audio files to email
You'll get a WAV audio file in your mailbox if you get a voicemail. This makes listening to your voicemail when away from the office a breeze.

Re-route calls during a power outage
You can set a phone number to which the call will be forwarded if the power goes out. This prevents you from missing crucial calls and potentially losing clients.

Auto-attendant
Customers can choose who they want to speak with by pressing a number on their keypad when they call in.

Hunt group
If the person you're calling doesn't pick up, this feature will move you to another number.

Selective call rejection
You may use this method to automatically reject specific phone numbers, such as telemarketers. Call screening has the ability to improve employee productivity.

Personal phone directory
A list of the most commonly dialed phone numbers is held on each phone. This tool makes it easier to make short phone calls.

Also, Read: DISH Business Review: Packages & Prices and more

Ease of Use

You must first set up a Yealink phone, the Business Digital Voice mobile client, and an analog telephone adapter before going online (ATA). Although Verizon provides training tutorials, setting up these devices requires some technical knowledge. Verizon also offers live webinars where you can speak with a trainer in real-time. Management will configure and track VoIP services through the “my account” administration portal once the hardware is ready. The “my account portal” connection should be followed by end-users.

Customer Support

Although Verizon does not provide 24/7 customer service, you can contact them via a variety of channels, including phone and live chat. There's also a lot of useful information in their FAQ section, forums, and other places.

Phone Support
You can contact Verizon by phone during the week and weekends.

Live Online Chat
Support is available through live chat.

Video Tutorials
There are video tutorials to help you get started.

FAQ
Verizon has a FAQ page just for their Business Digital Voice Service.

Community Forum
You can interact with fellow business owners on Verizon’s Community Forum.

Blog
There’s also a blog titled Verizon Business Markets.

Conclusion

Given Verizon's dominance in the telecommunications industry, their Business Digital Voice VoIP service is a no-brainer. For a reasonable price, you will get some of the same functionality that major companies use on a regular basis, such as music on hold, call waiting, and unified messaging. In addition, Verizon offers comprehensive video guides to help with the onboarding process. You can get a strong VoIP system for a fraction of the price you'd pay at any of Verizon's rivals with this service.

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