The most precise definition of business development is a set of actions and processes aimed at developing and implementing sustainable and lucrative growth prospects within (and across) firms. Most firms, however, use the term differently in practice, depending on what they need that function to do for them.
In a SaaS scale-up, for example, Business Development normally entails a lot of cold outreach to new clients. Business Development in a large, global corporation, on the other hand, may do market research in preparation for a new market entry or a new product line.
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Business development representatives work with sales and marketing departments in general, assisting them in achieving their objectives. This necessitates a rare combination of marketing, communication, and sales abilities:
1. Ability to Market
Although business development executives are focused on developing relationships, they must also be able to promote their brand, gather in-depth market research, comprehend the competition, and find and educate new target prospects. As a result, these business development activities and marketing activities have a lot in common.
2. Ability to Communicate
Strong communication and listening skills are required when calling prospects, establishing long-term relationships with strategic partners, listening to potential client's problems, and providing vital information with stakeholders. It's difficult to succeed in business development if you can't communicate accurately and efficiently.
3. Ability to Sell
Prospecting, qualifying leads, maintaining connections with both new and existing clients, and updating sales customer relationship management databases on all sales activity, including follow-ups, are all abilities that BDRs typically share with sales professionals. To move prospects through the sales process, BDRs generally collaborate closely with sales team members.
A good business development representative is similar to a CEO if you think about it. To win opportunities and stay ahead of the competition, BDRs must think swiftly and strategically. As BDRs, we must approach our work with an entrepreneurial and visionary mindset.
We are, after all, the initial point of contact for potential clients and partners. As a result, we're the ideal people to gather market intelligence firsthand. That is why, when paired with other teams — particularly the sales team, which is normally entrusted with taking over opportunities — this position can be highly strong.
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