Frontier Communications is the big player in this duo, with all a major communications company has to offer, while WOW! is the scrappy underdog, offering tons of customization and personalized service. That said, neither network has anything scrappy about it, and both are known for higher-than-average speeds and better-than-average customer service. Picking a winner will probably come down to considering your needs against local promotional offers.
One of the largest DSL and fiber broadband providers in the US, Frontier Communications offers Internet, TV, and phone to consumers and businesses. Their fiber offerings are sometimes marketed as “Frontier FiOS,” and utilize fiber networks the company purchased from Verizon in 2016.
WOW! is a bundled cable TV, broadband Internet, and phone provider. The name “WOW!” stands for “Wide Open West.” The company also offers fiber Internet connectivity in select areas.
WOW! INTERNET DEALS
There are two options for installing hardware needed for a Frontier Internet connection: self-installation and professional installation.
Self-installation is simple, and Frontier offers self-installation kits with all the required items including modem, router, filters, and ethernet cable. Instructions are also available on the provider’s website for customers using their own router or other supplies.
Professional installation comes with a fee, but makes the process much simpler for less-technically-inclined consumers. Professional installation can also be helpful if the internal wiring in your house is very old or damaged, in which case they can diagnose or help fix the issue. Appointments with a technician should be made directly through the provider.
Bundling multiple subscriptions can save some households money
High definition video. Data caps. Network congestion. Life is tough sometimes for “cord cutters” who ditch the cable TV subscription in favor of over-the-top providers like Netflix and Sling TV.
Luckily, providers are reacting to the cord cutting trend by offering incredible deals in some areas for bundled Internet/phone/TV plans, making the cost of a dedicated TV subscription affordable for virtually everyone. Shoppers interested in TV and phone service should search for “triple play” and “double play” plans, the terms used by most providers to describe bundled services. Subsisting on Internet alone is workable for many consumers, but for big families and power users, a dedicated connection for TV and phone makes a lot of sense in the long run.